Privacy Policy

Effective Date: August 29, 2025
Last Updated: August 29, 2025

BPH Entertainment, LLC (“BPH Entertainment,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, attend our events, or use our services.

1. Information We Collect

Depending on how you engage with us, we may collect:

Name, address, phone number, and email address
Event details (dates, locations, and theme information)
Payment details (processed securely through third-party payment providers)
Signed waivers (for select services)
Photos and videos captured at events

We may also automatically collect data through our website, such as cookies, analytics, and tracking information (via Google Analytics and Facebook Pixel).

2. How We Collect Information

We collect personal information when you:

Book or inquire about our services through our website, phone, email, or in person
Participate in our photo booth, roaming photography, or entertainment services at events
Sign waivers or contracts
Interact with us on social media or marketing platforms

3. How We Use Information

We use your information to:

Provide and manage event services
Process bookings and payments
Communicate with you about your event
Share photos, names, phone numbers, and emails with the event host or organizer when you attend their event
Improve our website and services through analytics and tracking
Promote our business by using photos or videos (as explained in our contracts and waivers)
Send marketing emails or texts (with opt-out available at any time)

4. Sharing of Information

We do not sell your personal information.
We may share:

Limited information (name, email, phone, event photos) with the event host or organizer of the event you attend
Payment information directly with our payment processors (we do not store payment details ourselves)
Analytics and tracking data with platforms like Google Analytics and Facebook

5. Data Retention

We retain customer information and event media for at least 6 months.
Data is not automatically deleted, but you may request deletion at any time.
Please note: we cannot guarantee deletion of every photo you may appear in (e.g., as part of another guest’s photo).

6. Data Security

We take appropriate security measures to protect your personal information, including the use of secure booking platforms, encrypted payment systems, and password-protected storage. However, no method of transmission or storage is 100% secure.

7. Your Rights

You have the right to:

Request access to your personal data
Request corrections or updates
Request deletion of your personal information or photos (subject to limitations described above)
Opt out of marketing communications at any time

To make a request, contact us at smile@bphentertainment.com or 866-433-5527.

8. Cookies & Tracking

Our website uses cookies, Google Analytics, and Facebook Pixel to understand visitor activity and improve our services. You may adjust your browser settings to refuse cookies, though some site features may not function properly.

9. Children’s Privacy

Our services are intended for general audiences. We do not knowingly collect personal information from children under 13 without parental consent.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact:

BPH Entertainment, LLC
PO Box 761
Keystone Heights, FL 32656
Email: smile@bphentertainment.com
Phone: 866-433-5527